Returns & Exchanges

At Autocolourbank, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items. If your new pieces aren't a perfect fit, we are here to help you find the right style or process a full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into your Autocolourbank account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging with all designer tags attached, ensuring the clothing is in its original, unworn condition.

  • 3.
    Ship the Package

    Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.