Returns & Exchanges
At Autocolourbank, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items. If your new pieces aren't a perfect fit, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Log into your Autocolourbank account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging with all designer tags attached, ensuring the clothing is in its original, unworn condition.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.